Privacy Policy – RetailXCross
Last Updated: September 22, 2025
RetailXCross (“we”, “us”, “our”) is managed by genius office. This policy explains how we collect, use, and protect your data when you access our web or mobile app (“Service”).
1. Information We Collect
- Personal: Name, email, phone number, billing information
- Business: Business name, address, tax details, invoices
- Usage: IP address, browser type, device info, visited pages, time spent
- Cookies: Used for analytics, personalization, performance; browser-controlled
2. How We Use Your Information
- Operate and improve our Service
- Process payments and transactions
- Personalize experience and provide support
- Send updates, offers, or important notices
- Ensure platform security and legal compliance
3. How We Share Your Information
- Service Providers: We may share your information with third-party service providers for hosting, billing, analytics, customer support, or marketing purposes. These providers are required to maintain confidentiality and use the data only for the purposes we specify.
- Legal Compliance: We may disclose your data as required by law, government authorities, or legal proceedings.
- Business Transfers: In case of merger, sale, or acquisition of genius office, your data may be transferred. Protection will continue and users will be notified as required.
4. Prohibited Activities
This application is for Supermarkets, Retailers, Wholesale Suppliers, Restaurants, and Fast Food Vendors only. Users must not list, sell, or promote illegal, prohibited, or restricted items. Violation may result in suspension or permanent blocking without prior notice.
5. Data Security
We implement technical and administrative safeguards to protect your information. No method is 100% secure.
6. Your Rights
- Access or correct your personal data
- Request deletion where legally permitted
- Opt out of marketing emails at any time
7. Data Retention
We retain your data only as long as necessary for business or legal purposes.
8. International Transfers
Your data may be stored on servers outside your country. By using our Service, you consent to such transfers.
9. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect their data. If discovered, we will delete it promptly.
10. Changes to This Policy
We may update this policy occasionally. All changes will be posted here with a revised “Last Updated” date. Check this page periodically.
11. Contact Us
genius office
22 Kalgidhar Avenue, Jalandhar, Punjab 144022
Phone: +91 85589 51962
Email: [email protected]
Website: www.retailxcross.com